Your challenge
Our solution
How we make it happen
In today’s regulatory environment, culture is under more scrutiny than ever. From the FCA to global regulators, it’s clear: a healthy, well-embedded culture is not just a “nice to have” – it’s a business imperative and a regulatory expectation. Failures of conduct or compliance almost always have deep cultural roots. That’s why we support the most forward-thinking organisations to focus on culture as their first line of defence.
At Culture Consultancy, we specialise in helping organisations create cultures that not only meet regulatory requirements but also drive sustainable business performance. Our award-winning team of industry practitioners, business leaders, HR experts and organisational psychologists brings deep expertise in:
Deep-Dive Culture Assessment™
We start by thoroughly assessing your current culture, using a blend of data analysis, interviews, focus groups, and pulse surveys. We look for both strengths and vulnerabilities – pinpointing where regulatory risk could emerge, and where culture is already supporting good conduct.
Tailored Culture Design
We work with you to design a culture blueprint that’s fit for purpose – aligning purpose, vision, values, behaviours, and working practices with your regulatory and business objectives. Whether you’re responding to new regulation, preparing for an inspection, or seeking to move from compliance to high performance, we create a roadmap that’s practical and actionable.
Embedding Change with the 6Es Human Change Principles™
Culture change only works when it’s fully embedded. Our 6Es Human Change Principles™ – Educate, Engage, Empower, Enable, Evaluate, and Evolve – ensure that new ways of working become business as usual. We combine behavioural science, effective communication, organisational design, and talent management to create lasting, compliant change.
Measurement and Continuous Improvement
We help you build a culture dashboard that links conduct and culture metrics to business outcomes – so you can track progress, demonstrate compliance, and respond quickly to emerging risks.
Why It Matters
Regulatory Alignment: We help you meet and exceed expectations from the FCA and other regulators, reducing the risk of fines, enforcement, and reputational damage.
When the FCA issues a Section 166 notice requiring a Skilled Person Review, it signals serious regulatory concerns about conduct, culture, or governance. For financial services firms, this represents both a significant challenge and an opportunity to transform underlying cultural issues.
At Culture Consultancy, we’ve helped numerous firms navigate regulatory challenges by addressing the root causes rather than just the symptoms. Our award-winning approach combines deep regulatory knowledge with practical culture transformation expertise.
Cultural Root Cause Analysis
We go beyond surface compliance issues to uncover the cultural drivers behind conduct breaches. Our Culture Assessment™ methodology helps identify gaps between stated values and actual behaviours, exposing risk areas that traditional compliance reviews might miss.
Regulatory-Aligned Culture Design
Drawing from our work with various FS firms, we design cultures that satisfy regulatory expectations while driving business performance. We translate regulatory requirements into practical, everyday behaviours that everyone understands.
Leadership Alignment and Accountability
S166 notices often highlight leadership shortcomings. Our leadership development programs ensure your senior team understands their role in modelling and embedding the right behaviours – critical for demonstrating credible change to regulators.
Measurable Culture Dashboard
Regulators expect evidence of progress. Our culture dashboard links conduct and culture metrics to business outcomes, providing the quantifiable evidence needed to demonstrate meaningful improvement to the FCA.
Sustainable Culture Embedding
Using our 6Es Human Change Principles™, we ensure cultural changes become embedded rather than forgotten – preventing future regulatory issues whilst building a foundation for continued growth.
Whether you’re currently facing regulatory challenges or want to future-proof against them, we can help you build a culture that not only satisfies regulators but becomes your competitive advantage.
How to get started
We help businesses of all shapes and sizes overcome their cultural challenges. To find out more, click the button below and we’ll be in touch.
Related case studies
Making
Complexity
Simple.
Tell us about your culture challenges
