Overview
Evolving organisational culture as you grow your business can be difficult and complex. It requires:
OneSavings Bank had these very same challenges. They were doing well and had experienced exponential growth both organic and by acquisition. They wanted us to strengthen the OneSavings Bank proposition, putting the customer at the heart of the business.
OneSavings Bank wanted to maintain their positive culture as they grew. To do this, they need to give their employees a clear vision for the future. Something aspirational that they could align to, as well as their ways of working. OneSavings Bank called us to create an inspirational, innovative and aligned culture for the future.
Our approach
We put our 3-stage culture change methodology into action – meeting the expectations of employees, customers, the regulator and shareholders.
Using our Culture Assessment to identify the cultural enablers and inhibitors to performance and growth.
Using insight, we then designed the cultural foundations for the future: a new mission, vision, and values, a new Employee Value Proposition (EVP) created for current and future employees, and a values-driven behaviour framework which embedded the regulatory responsibilities.
To fully embed the new culture, a launch campaign and engaging communications were created for the following 12 months including events, branding, feedback loops, policy changes, recruitment changes and culture metrics to track the change.
What the clients said
How to get started
We help businesses of all shapes and sizes overcome their cultural challenges. To find out more, click the button below and we’ll be in touch.
Making
Complexity
Simple.
Tell us about your culture challenges
