Winner of Culture Consultancy of the Year 2025

ADAPTING TO NEW TECH & AI

Unlock the productivity multiplier of a Human + 
AI workforce.

The growth of AI and other new technology is fundamentally changing how work is done. We help organisations define their Human + AI approach, then build the strategy, culture, skills, and governance required to thrive in this new work environment.

Trusted by leading companies

Don’t just deploy technology. Redesign how you approach work.

We are entering one of the most significant shifts in the modern history of work. Yet, while many leaders focus almost exclusively on the new tech, 70% of adoption failures are instead caused by culture, skills, and process issues.

AI is not simply another IT upgrade, it is fundamentally reshaping how organisations operate and how people learn.

This change is not to be feared, it brings extraordinary opportunity, but only if organisations approach it with a clear strategy, an AI-ready culture, and a commitment to strengthening the human capabilities that will matter the most in this new world of work. We help you successfully redesign your workforce for a Human-AI future.

Tasks vs. Jobs
Tasks vs. Jobs
We help map roles into "tasks" – automating the repeatable, while elevating the uniquely human skills of creativity and judgement.
Culture as a Control System
Culture as a Control System
Technology alone cannot prevent bias or misuse. Your culture is your real control system, guiding how people question data and escalate concerns.
Psychological Safety
Psychological Safety
Fear kills adoption. We build environments where employees feel safe to experiment, admit "I don't know" and challenge AI outputs without fear of punishment.
The New Leadership
The New Leadership
Managing people is no longer enough. Leaders must now learn to manage "AI Agents," alongside their human teams.

Our human-AI workforce framework

Successful adoption requires a joint strategy between HR, Tech and C-Suite. We bridge that gap.

[ 1 ] Diagnose & Map

We start by deconstructing roles into their component tasks. Using our proprietary mapping tools, we identify which activities are “deterministic” and ripe for automation, and which require uniquely human capabilities like judgment, empathy, and complex problem-solving.

This allows you to clear the runway for high-value work rather than just automating bad processes.

AI strategy cannot be left to IT alone. We facilitate joint ownership between HR, Technology and Business leaders to establish clear ethical guardrails.

We help you define exactly where automation is safe, where a “human-in-the-loop” is mandatory, and who is ultimately accountable for the decisions an AI agent makes.

We redesign your people processes for a hybrid workforce. This means shifting recruitment to focus on adaptability and critical thinking rather than just static knowledge.

We also overhaul onboarding to let AI handle the logistics (paperwork, systems), freeing up managers to focus purely on human connection and culture building.

As AI takes over foundational tasks, there is a risk that junior staff lose the “apprenticeship” of doing the basics.

We help you redesign early-career pathways and management training to protect critical thinking skills, ensuring your future leaders can still reason and strategize even when the AI does the heavy lifting.

The ROI of a tech-empowered workforce

Technology is only as powerful as the people using it. We have a proven track record of helping complex organisations overcome resistance, align leadership, and deliver the measurable value their digital strategies promised.

Defining one global culture 
to power fintech growth

As a high-growth fintech scale-up, CloudPay needed to bridge the gap between expansion and operational consistency. We helped them align global teams behind unified culture and tech to drive innovation and performance.

Shifting behaviours to improve safety and performance

Despite heavy investment in safety technology, the Southern Region continued to face risks. We helped them move beyond simple compliance to embed a culture of genuine care, ensuring that safety tools were actually used.

Reinvigorating the Innovation Culture for an Insurtech

A top European Insurtech once led its market, but as digitalisation accelerated, it struggled to launch new products. Our three stage methodology helped it regain the ability to innovate and reclaim its trailblazing position.

Our Team

Our experts bridge the gap between CTO and CPO

Tech teams focus on tools and platforms, HR focuses on skills and experience. We bring them together. 

Let’s talk about your Human + AI workforce strategy.

You’ll be speaking with Jo Geraghty, our founder and culture expert. She’ll personally guide you through your next steps

25 City Road, Epworth House
London EC1Y 1AA

Frequently asked questions

Will AI replace our workforce?

Not entirely, but it will fundamentally rebalance it. We view the future as “Human + AI” – where intelligent systems handle repeatable, deterministic tasks , allowing your people to focus on the uniquely human skills of creativity, judgment, and emotional intelligence that AI cannot replicate.

Because 70% of AI adoption failures stem from people and process issues, not the algorithm. While your CTO focuses on security and platforms, HR must own the “human side” – including reskilling, organisational design, and the critical behaviour changes required to make the technology land.

“Shadow AI” (unapproved tool usage) has risen by 250% YoY in some industries. Simply banning these tools often leaves employees ill-equipped for the future. We help you build a culture that acts as a control system, where employees feel safe to experiment and use tools transparently within agreed ethical guardrails.

This is a critical risk. As AI automates entry-level tasks, the traditional “apprenticeship” model of learning is disappearing. We help you redesign early-career pathways and management training to ensure your future leaders can still build deep expertise and critical thinking skills, even when AI does the groundwork.

Research shows that heavy reliance on AI can reduce critical thinking skills, particularly in younger generations. We help you build intentional “human-in-the-loop” workflows that force reasoning, analysis, and reflection, ensuring your workforce stays sharp rather than becoming passive observers of the technology.

Strategy & Leadership

People & Performance

Culture & Innovation