case study - bie executive
BIE Executive (BIE), is an award-winning Executive Recruitment company specialising in building leadership and enabling change through a combination of interim management, permanent recruitment solutions, and transformation expertise.
more likely to recommend MAB as a place to work
improvement to communication (internal NPS)
of employees feel they fully understand the Mission, Vision and DNA
at the Business Culture Leadership Award
With over 20 years of experience, BIE realised their Diversity, Equity, Inclusion and Belonging (DEIB) strategy wasn’t clear, and to be the market leader this needed to change. They wanted to increase their confidence to openly discuss DEIB considerations with their clients and better understand their own culture.
Culture Consultancy was briefed to:
MAB was already driving a tech-led change programme to simplify the customer and adviser journey. But the leadership team knew that without a unifying culture, the transformation risked stalling.
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Delivered through our award-winning 3-stage methodology:
We started the project with our Insight phase, interviewing the management team to find out what was working and what wasn’t. From there we created a bespoke survey, inviting everyone in the company to take part. The insight and data from the survey allowed us to establish the DEIB strategy and ambitions; identify and prioritise the gaps; develop a high-level roadmap to fulfil these culture ambitions, agree on the next steps, and suggest additional scope.
During the Design phase, we delivered 4 DEIB Training, Education & Awareness Sessions (max. 10 people per session), where staff could interact and understand more about DEIB.
Leaders were upskilled and supported through mentoring, and cultural metrics were introduced to track progress.
As a result of our work, BIE invited us to hold team sessions to explore inclusive language, authentic expression, offence, and censorship meaning the whole company is now more knowledgeable and confident.
Culture Consultancy were fantastic at galvanising our senior team around commitments to ED&I and to turn education and awareness into tangible action. Getting a holistic education around ED&I and understanding how to ask the right questions is enabling the whole company to operate more inclusively, which is having a positive impact on the way we do business with our clients too.”
Director and D&I Strategic Lead, BIE Executive
Making
Complexity
Simple.
